Perpendo Privacy Policy

Introduction

Perpendo (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with our AI-driven products. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information in the following categories:
  • Personal Information: Name, email address, phone number, organization, job title, and other identifiers you choose to provide.
  • Usage Data: IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, and referring URLs.
  • AI Interaction Data: Inputs, outputs, logs, and usage patterns from interactions with our AI agents and platforms.
  • Cookies & Tracking Technologies: We use cookies, analytics tools, and similar technologies to improve user experience and site performance.

How We Use Your Information

We use collected information to:
  • Provide, maintain, and improve our products and services.
  • Analyze website and platform usage to enhance performance and user experience.
  • Respond to inquiries, support requests, and communication initiated by users.
  • Develop and enhance AI models in a privacy-preserving manner.
  • Ensure compliance with legal, regulatory, and security requirements.
  • Market and communicate updates about our products or services (with opt-out options).

How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:
  • Service Providers: Trusted vendors who assist in hosting, analytics, security, or platform operations.
  • Legal & Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or corporate restructuring.
  • With Your Consent: When you expressly authorize sharing.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. However, no system or transmission method is completely secure. We encourage users to take steps to protect their own information.

Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your jurisdiction, you may have rights related to:
  • Accessing the personal data we hold about you;
  • Updating or correcting your information;
  • Requesting deletion of your data;
  • Opting out of marketing communications;
  • Restricting or objecting to certain processing activities.
  • Restricting or objecting to certain processing activities.
To exercise your rights, contact us at: privacy@perpendo.ai

Cookies & Tracking Technologies

You may choose to disable cookies in your browser settings. Some site features may not function properly without cookies. We use both first-party and third-party analytics tools to understand usage trends and improve performance.

AI & Data Practices

Perpendo uses advanced AI and agentic AI technologies. We ensure that:
  • Personal data used for AI training or evaluation is anonymized or pseudonymized where possible.
  • Sensitive information is handled with enhanced protection.
  • AI decisions involving material outcomes include human accountability and oversight.
  • Users maintain control over their data and can request removal or restriction.

International Data Transfers

If you access our services from outside the United States, your information may be transferred, stored, and processed in the U.S. We take measures to ensure appropriate safeguards for international transfers.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. The ‘Last Updated’ date at the top of the policy indicates the latest revision. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: privacy@perpendo.ai
Website: www.perpendo.ai